How to Set Up Automated Email Reminders for Attendee Engagment

Keeping your attendees informed and engaged is crucial for a successful event. Sending automatic reminder emails is an effective way to ensure registrants don't forget about the upcoming event and have all the necessary details. These emails act as a friendly nudge, providing essential information like dates, times, location, and any special instructions.

This guide will walk you through the simple steps to configure and send automated reminder emails to your event registrants.

Access the event reminder settings

To set up event reminder emails for your registrants - This section allows you to manage the settings for your event, including the option to send reminder emails to your attendees.

1. Log in to your event dashboard.
2. Navigate to Registration > Ticket/Registration.
3. Check the option Event reminders

Customize the event reminder email timing

Our platform offers two convenient timing options for sending reminder emails to your attendees:

• Send a reminder email 7 days before the event date: Activating this option will automatically send a reminder email one week prior to the start date of your event. This is ideal for providing an early heads-up, allowing attendees ample time to plan and make necessary arrangements.
• Send a reminder email 2 days before the event date: Enabling this option sends a final reminder email 48 hours before the event begins. This serves as a last-minute prompt, helping attendees confirm their attendance and prepare for the event.

You have the flexibility to choose which reminder emails to send:

• Send Both Reminders: To send reminders both 7 days and 2 days before the event, simply toggle both options the options.
• Send a Single Reminder: If you prefer to send only one reminder, toggle either the 7-day or the 2-day option to "on," leaving the other toggled "off."

Once you’ve selected your preferred reminder settings, click Save Changes to apply the changes.

Setting up reminder emails is a simple yet effective way to ensure your attendees are well-prepared for your event. By sending reminders at the right intervals, you can reduce no-shows, enhance attendee engagement, and make sure your event goes smoothly.

If you have any further questions or require assistance with setting up event reminders, please don't hesitate to contact our support team at help@eventzilla.net. We're here to help you make your event a success!