How to send reminder emails to event registrants?

Event organizers can set up reminder emails to be sent to attendees, ensuring they are well-informed and prepared for the event. These reminder emails serve as a quick note to remind registrants of the upcoming event, providing them with essential details such as event dates, times, location, or any special instructions.

This guide explains how to configure and send reminder emails to your event registrants.

Access the event reminder settings

To set up event reminder emails for your registrants:

  1. Log in to your event dashboard.
  2. Navigate to Registration > Ticket/Registration.

This section allows you to manage the settings for your event, including the option to send reminder emails to your attendees.

The attendees registered for the event will receive a reminder about the event

Customize the event reminder email timing

There are two available options for sending reminder emails to your attendees:

Send a reminder email 7 days before the event date

This option sends an email reminder to your registrants one week before the event. It’s ideal for providing early reminders and ensuring that your attendees mark their calendars well in advance.

Send a reminder email 2 days before the event date

This option sends a reminder email 48 hours before the event. It serves as a final reminder, helping registrants confirm their attendance and prepare for the event.

Click on Event > Ticket/Registration >  Sales notification and ticket delivery preferences.

 

For each reminder email, you can toggle the option on or off, depending on your preferences.

Toggle both options if you want to send both reminders (7 days and 2 days prior to the event).

Toggle only one option if you want to send a reminder either 7 days or 2 days before the event.

The content and template of the reminder emails remain consistent for both reminders.

Once you’ve selected your preferred reminder settings, click Save Changes to apply the changes.


Setting up reminder emails is a simple yet effective way to ensure your attendees are well-prepared for your event. By sending reminders at the right intervals, you can reduce no-shows, enhance attendee engagement, and make sure your event goes smoothly.


If you have any further questions or need assistance setting up event reminders, feel free to contact us at help@eventzilla.net.  

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