Printer and Device Requirements for Kiosk Check-in

This help article outlines the printer models and device requirements necessary for successfully using Eventzilla’s Kiosk Check-In feature with compatible label printers. Using the right hardware setup ensures a seamless check-in experience and professional badge printing at your events.

Supported Printers

Eventzilla’s Kiosk Check-In feature supports the following label printers:

  • Brother QL-820NWB
  • Zebra GK420d (with LAN support)

These printers are known for their reliability and print quality, making them ideal for generating attendee name badges and labels quickly during on-site check-in.

Device Requirements

To use the Kiosk Check-In feature with the supported printers, the following hardware and connectivity requirements must be met:

Tablet Requirements

  • A tablet device running a supported operating system:
    • Android or iOS
  • The tablet must be capable of connecting to the printer wirelessly (Wi-Fi or Bluetooth, as supported by the printer).
  • It should also be capable of accessing the internet via Wi-Fi.

Internet Connection

  • A stable internet connection is essential to:
    • Access the Eventzilla Kiosk Check-In interface
    • Ensure the printer can communicate with the check-in system
  • If using LAN-supported Zebra printers, ensure both the printer and tablet are on the same network.

Printer Setup and Usage

Brother QL-820NWB

  • Used for printing name badges and labels at check-in.

    Ensure the printer is:

    • Fully set up and powered on
    • Connected to your tablet via Wi-Fi or Bluetooth (as per the printer’s manual)
    • Loaded with sufficient label supplies for the duration of your event

Zebra GK420d (LAN-supported version)

  • Must be connected to the same local network as the tablet for successful operation.
  • Ensure the device has an active IP connection and is configured properly via LAN.

Installation and Configuration Steps

To set up the printer for use with Eventzilla’s Kiosk Check-In:

Connect the Printer:

    • Follow the manufacturer’s instructions to connect the printer to your tablet using a wireless (Wi-Fi or Bluetooth) connection.

      Install Printer Software:

    • Download and install the latest printer drivers or required apps from Brother’s official website, compatible with your device’s operating system.

      Configure Printer Settings:

    • Customize label settings (e.g., label size, orientation, print quality) through the Brother software or printer interface.

      Test the Connection:

    • Before the event, perform a test print to ensure the printer is successfully connected and configured.

✅ Checklist Before Your Event

  • Ensure the printer is fully set up and tested
  • Tablet is charged, updated, and connected to the printer
  • A stable Wi-Fi connection is available at the venue
  • Printer has enough label supplies for all attendees

  • All necessary software and drivers are installed and up to date


By ensuring your devices meet these requirements and are properly configured, you can seamlessly integrate Brother QL-820NWB or Zebra GK420d with LAN printers into your Eventzilla Kiosk Check-In process. This setup helps deliver a fast, professional, and efficient check-in experience for your attendees.

If you require additional support with printer setup or check-in configuration, please reach out to help@eventzilla.net

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