Step-by-Step Guide: Kiosk Check-In Feature on the Mobile App

Introduction: In today's fast-paced world, event organizers are constantly looking for efficient ways to streamline the check-in process. One such solution is the Kiosk Check-In feature on the mobile app. This article will guide you through the step-by-step process of using this feature to enhance your event management experience.

Step 1: Organizer Mobile App Login: Begin by logging into the event organizer's mobile app using your credentials. Once logged in, navigate to the check-in section within the app.

Step 2: Accessing the Kiosk Feature: Within the check-in section, locate and tap on the "Kiosk" option. This will initiate the kiosk check-in process.

Step 3: Entering the Kiosk PIN: To ensure security and access control, you will be prompted to enter a Kiosk PIN. Enter the provided PIN to proceed.

Step 4: Printer Setup: After entering the Kiosk PIN, you will be directed to the printer settings, click on ''Set up printer''. It is essential to set up the printer before proceeding with the check-in process and here you will be again required to verify the connection by giving the Kiosk pin

Step 5: Checking for Connected Printers: The system will automatically search for printers connected to the same network. To facilitate this, you will be asked to turn on the location feature on your mobile device. Grant the necessary permissions to enable printer detection.

Step 6: Connecting the Printer: Once the location is enabled, the app will display a list of printers available on the same network. Carefully select the required printer that you wish to connect for printing purposes. Ensure that both the mobile app and the printer are connected to the same network.

Step 7: Initiating the Scan/Check-In: To begin scanning and checking in attendees, tap on the "Scan Your Tickets here" option in the app.

Step 8: The app will now request to grant Camera and Microphone Access to facilitate the scanning process, the system will request permission to access your mobile device's camera. Allow the app to access the camera and microphone for a seamless check-in experience.

Step 9: Scanning the QR Code: At the kiosk, the attendee will present their QR code for scanning. Use the camera to scan the QR code displayed on their device. The system will automatically retrieve and display the attendee's details.

Step 10: Confirmation and Proceeding: Review the attendee's details displayed on the app. If everything appears correct, click on the "Confirm" button to proceed with the check-in process.

Step 11: Success Message and Badge Printing (if applicable): Upon successful check-in, a confirmation message will be displayed on the app. If the event organizer has specified badge printing, the system will automatically initiate the process. It is important to ensure that the badge paper denomination specified by the event admin matches the paper in the printer for successful badge printing.

The step-wise kiosk check-in feature on the mobile app offers event organizers a convenient and efficient way to manage attendee check-ins. By following these simple steps, organizers can enhance their event management process and provide a seamless experience for both attendees and Organizers