How to Register an Attendee in Box Office Sale Using Stripe Payment Option in Eventzilla

If you're looking to register an attendee for an event in Eventzilla using the Stripe payment option, you're in the right place. This guide will walk you through the process step by step. Please ensure that you have the Eventzilla Organizer app installed on your device and that you have the necessary permissions granted.

Prerequisites:

Event Creation: Make sure you have already created an event in Eventzilla and configured Stripe as the payment method.
Stripe Reader: Ensure you have a compatible Stripe card reader available for credit/debit card payments.

Step 1: Log In to the Organizer App

Launch the Eventzilla Organizer app on your device.
Log in to your organizer account.y.

Step 2: Access the "Sell Tickets" Tab

Once logged in, navigate to the "Sell Tickets" tab within the app. This is where you will manage ticket sales for your event.

Step 3: Add Ticket Type

Click on the "Add Ticket Type" option to define the type of ticket you want to sell to the attendee. Enter the necessary details such as ticket price, quantity, and any other relevant information.

Step 4: Enter Attendee Registration Details

After setting up the ticket type, you will be prompted to enter the attendee's registration details. Ensure you collect all required information accurately.
Skip Registration details
where organizers can enable a "Guest mode" that allows attendees to register without providing their own registration details. Instead, the organizer's email address, first name, and last name will be automatically filled in for all attendees who register in this mode.
This feature can be useful in scenarios where quick on-site registrations or bookings are necessary, and attendees may not have the time or willingness to fill out their information individually.

Step 5: Connect to the Stripe Card Reader

To process the payment, click on the "Credit/Debit Card Stripe Reader" option.
Select the Stripe reader you have available. This step involves connecting to a physical card reader for payment processing.
When you connect a new Stripe account or Stripe reader and initiate a payment transaction, the system prompts you to enter profile details such as your name and address.
If these profile details are already stored in the Organizer's profile within the system, the system will automatically fetch this information for you. You would then need to verify the details and proceed with the payment.
However, if the required profile details are not available in the Organizer's profile, you may need to manually enter the necessary information to process payments with Stripe.
This process helps streamline payment transactions and ensures that accurate information is used for payment processing while also reducing the need for redundant data entry.

Step 6: Grant Location and Bluetooth Access

To connect to a Stripe reader, the Eventzilla Organizer app requires access to your current location and Bluetooth functionality.
Go to your device settings and allow location access for the "Eventzilla Organizer" app.

Step 7: Enable Bluetooth Access

The app will request Bluetooth access to connect to the Stripe reader. Grant permission for this.

Step 8: Select the Stripe Reader

Once you have enabled location and Bluetooth access, select the appropriate Stripe reader from the list of available devices.

Step 9: Complete the Payment

Click on the selected Stripe reader, and it will prompt you to "Pay Now."
The attendee can then tap, swipe, or insert their card into the Stripe reader for payment.

Step 10: Confirm Payment Success

After the payment is processed successfully, you will receive a notification confirming the payment and an order processed successfully message.

Congratulations! You've successfully registered an attendee using the Stripe payment option in Eventzilla's Box Office Sale feature.

Ensure you provide the attendee with any necessary tickets or confirmation details, and be ready to assist with any additional inquiries or support they may need.