Understanding Eventzilla Payments Account Status

Eventzilla Payments provides a streamlined account creation process to facilitate secure and efficient payment transactions for event organizers. This guide aims to help users comprehend the different account statuses within Eventzilla Payments, providing clarity on each stage of the account setup.


  1. Resume Application:

    If the account creation process is interrupted or dropped in the middle, users have the option to resume their application. By clicking on "Resume Application," users can pick up where they left off and complete the account setup to ensure a smooth and uninterrupted experience.


  2. Pending:

    The "Pending" status indicates that the user's account request is currently in the queue, awaiting processing by the dedicated team. Users in this status are advised to be patient as the processing team reviews their application. No additional action is needed during this stage.

  3. Approved:

    The "Approved" status signifies that the account creation process was successful. Users in this status are ready to start processing payments through Eventzilla Payments. Once approved, users can proceed with confidence, knowing that their account is fully onboarded and operational.


  4. Rejected:

    The "Rejected" status indicates that the account creation process was not successful. This might occur if additional information is required to verify the user's identity, or if there were any issues during the verification process.

    Users with a rejected status should carefully review the reasons for rejection. In few cases, additional information or clarification is needed to move forward.

Understanding the various account status is required whether you need to resume the application, patiently wait during the pending stage or proceed processing payments for approval, or address rejection issues, having clarity on each status ensures that users can navigate the process effectively.


For any additional queries and clarification, please contact Eventzilla support.

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