How create custom fields specific to ticket types?

For multiple ticket categories (e.g., General Admission, VIP, Group Tickets), you can filter certain questions to be displayed only for specific ticket types. This feature helps you streamline the registration process by ensuring that attendees only answer questions that are relevant to their ticket selection.

Steps to filter fields by ticket type

When adding a new question, look and check for the option to "Collect this information for the specific ticket type(s) only."

After enabling this option, you can select which ticket types the question will apply to. For example, if you have a VIP ticket category, you can set certain fields to appear only for VIP ticket buyers, such as asking for meal preferences or specific access requirements.

After setting the filter, be sure to save your changes. You can also preview the registration form by selecting different ticket types to ensure that the questions are shown correctly based on the ticket selected.

Why use this feature?

This feature helps you:

  • Personalize registration: Tailor the questions to match the needs of different attendee groups.
  • Avoid confusion: Prevent unnecessary questions from appearing for ticket holders who don’t need to answer them.
  • Improve user experience: Simplify the registration process by displaying only relevant questions for each attendee based on their ticket type.


By using this feature, you can make your event registration process more organized, relevant, and efficient for each attendee group.

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