How to Create Custom Fields Specific to Ticket Types
When hosting an event with multiple ticket categories (e.g., General Admission, VIP, Group Tickets), you may need to collect different information from attendees based on their ticket type. To streamline the registration process and ensure attendees only see relevant questions, you can create custom fields that apply to specific ticket types.
This guide will walk you through the steps to filter registration form fields based on ticket categories
Steps to filter fields by ticket type
When adding a new custom form field, look for the option "Collect this information for specific ticket type(s) only" Enable this option to restrict the question to certain ticket categories.
Once enabled, select which ticket types should display the question.
For example:
If you have a VIP Ticket category, you might ask VIP attendees about meal preferences or special access requirements.
After setting the filter, click Save to apply the changes.
You can preview your registration form by selecting different ticket types to ensure that the questions appear correctly based on the chosen ticket category.
Why use this feature?
This feature helps you:
- Personalize registration: Tailor the registration process to match the needs of different attendee groups by displaying relevant questions based on ticket type.
- Avoid confusion: Prevent attendees from seeing unnecessary questions that do not apply to their selected ticket.
Improve user experience: Simplify the registration process by ensuring a smooth and efficient form completion for each ticket category.
By assigning custom fields to specific ticket types, you can create a more organized and seamless registration experience for your attendees. This feature ensures that each registrant provides only the necessary details based on their ticket selection, making event management more efficient.