How to View Tickets from the Organizer Account
As an event organizer, you may need to view the tickets that were sent to attendees after they successfully completed their registration. This feature allows you to verify the tickets issued to attendees and ensure everything is in order. You can easily access and download the ticket in PDF format for review directly from your organizer account.
This article provides step-by-step instructions on how to view and download the tickets associated with an attendee’s registration.
How to view and download tickets
Follow these steps to view and download the tickets for an order from your organizer account:
Begin by navigating to the Registration > View orders page. Here, you will see a list of all the orders placed for your event, including the details of each attendee.
Find the order for which you wish to view the ticket.
Once you locate the specific order, click on the Order reference number to open the detailed view of that order. This will take you to the order details page.
On the order details page, you will see the "View Tickets" option. Click on this button to proceed.
A pop-up will appear with the option to "Download Ticket". Click on this option to download the ticket in PDF format. The PDF will contain all the event details and the ticket information, which you can review, print, or share as needed.
Once the PDF ticket is downloaded, you can open it on your device to review the details, such as the attendee’s name, event date, ticket type, and any other relevant information.
Important Notes
- Ticket Availability: This option is only available if a ticket has been generated for the registration. If the event is set up with a no-ticket option, no ticket will be created for the registration, and the attendee will only receive a confirmation email. In this case, the "View Tickets" option will not function, and you will not be able to download a PDF ticket.
- Event Setup: Ensure that your event settings specify that tickets should be generated for registrations. If your event is designed without the ticketing feature, the confirmation email will serve as the attendee's proof of registration instead.
- Verification: Viewing and downloading the ticket allows you to verify the information sent to the attendee, ensuring that everything is correct before the event.
Conclusion
Viewing and downloading tickets from the organizer account is an essential tool for ensuring that your attendees have received the correct tickets and that the registration process is functioning smoothly. By following the steps outlined above, you can easily access and review the tickets for your event.
If you experience any issues or need further assistance with viewing or downloading tickets, please do not hesitate to contact our support team.