Enabling attendees to update registration information via self-service portal

Attendees often need to make changes to their registration details, such as updating registration information , registered name etc. With the Self-Service capabilities enabled, registrants can easily update their registration information on their profile. This article outlines the steps for enabling the option for attendees to edit their registration details via the self-service portal.

Steps to enable attendees to update registration information

Start by logging into the organizer account

Under the Registration section, locate and click on Registration Form. This is where you can customize the registration details and settings for your event.

In the Registration Form settings, look for the option Allow registrants to edit registration details using self-service portal. This is the feature that gives attendees the ability to update their registration information.

Toggle the option to ON to enable attendees to access the self-service portal and edit their registration information.

Benefits of Self-Service Capabilities

• Convenience for attendees: Allowing attendees to make updates on their own saves time for both the registrants and event organizers.
• Improved accuracy: Attendees can ensure their information is up-to-date without needing to contact the event team for changes.
• Better attendee experience: Offering self-service registration management enhances the overall event experience, making it more flexible for participants.

By following these steps, you'll empower your event attendees to manage their registration details with ease, leading to a smoother experience for everyone involved.

If you encounter any issues or need further assistance with this process, please feel free to reach out to our support team at help@eventzilla.net