How to Set Up Multi-Factor Authentication (MFA) on Your Eventzilla Payments Account

Learn how to enable multi-factor authentication for you and your company.

When you log onto the Dashboard, you have the ability to sign up for multi-factor authentication.

Eventzilla Payments (Powered by Finix) supports SMS and Mobile Authenticator options). Users can opt into either option.

When an individual logs in with multi-factor authentication enabled, they'll be prompted to either enter a code sent from Eventzilla Payments or enter a code from a mobile authenticator app such as Google Authenticator.

Enabling Multi-Factor Authentication for Yourself

To enable multi-factor authentication for yourself on the dashboard:

Navigate to the Company > User page
Click on the Set Up MFA link

A screen will appear asking whether to enable:

SMS Authentication
Mobile Authenticator
SMS or Mobile Authenticator

After choosing your selection, you can either:

Enter a phone number to receive an SMS text (carrier text message rates may apply)
Set up a mobile authenticator with Google Authenticator, Okta, or another provider.

When you have successfully enabled multi-factor authentication, you'll be routed to the same user page.

Enforcing Multi-Factor Authentication for Your Company

Administrators and User Management Admins can enforce multi-factor authentication for all users at the same access level. This would apply to anyone who appears on the Team page.

To enforce multi-factor authentication:

Navigate to the Company > Team > Members page
Click on the checkbox to enforce MFA
Confirm you want to enable MFA

When logging into the Eventzilla Payments Dashboard (Powered by Finix), all Team Members will be prompted to choose to authenticate using SMS or a mobile authenticator.

Resetting Multi-Factor for a Team Member

Administrators and User Management Admins can reset multi-factor authentication for an individual team member.

To reset a team member's multi-factor:

Navigate to the Company > Team > Members
Click on the Team Member you want to reset
Click Reset Multi-Factor Authentication