How to Send Post-Event Surveys to Attendees

Gathering feedback from your event attendees is essential for improving your future events. We provide an easy-to-use feature for creating and sending post-event surveys, allowing you to gather valuable insights and enhance attendee satisfaction. Follow the steps below to set up and send a post-event survey for your event.

Accessing the survey feature

Once logged into the organizer account go to Engagement > Survey. This will bring you to the page where you can create and manage surveys for your events.

To begin setting up your post-event survey, click on the Create survey button.

Configuring the survey details

Enter a survey title

Choose a clear and descriptive title for your survey. This title will help to quickly identify the survey.

Survey questions

Choose to select from pre-designed questions or create your own custom questions. Here’s how you can configure this section:

Select from our question gallery:

If you prefer, you can select questions from a pre-designed gallery that’s relevant to your event category. These questions have been crafted to suit various event types and can save you time.

Create custom questions:

If you want to gather specific feedback, you can create your own questions. You can choose from different question types, including:

• Small text box: For brief responses.
• Large text box: For more detailed answers.
• Radio buttons: Let attendees select one option from multiple choices.
• Checkboxes: Allow attendees to select multiple options.

Sending options

After setting up your survey questions, you’ll choose how and when the survey should be sent to your attendees.

Immediate sending

If you want your survey to be sent right away after creation, select the option to send it immediately.

Schedule sending

You can schedule your survey to be automatically sent after the event. Specify:

• The number of days after the event date to trigger the survey email.
• Or select a specific date and time for the survey to be sent.

Survey reminders

You can choose to send email reminders to attendees who have not yet completed the survey. Customize the timing of these reminders to ensure maximum participation. You can set up to 3 reminder emails for your survey.

Saving and sending the survey

Save Draft

If you’re not ready to send the survey just yet, you can save your survey as a draft. This allows you to come back later and finalize the survey details before sending it.

Send now or schedule

Once you’re happy with your survey, click Save & schedule to either send it immediately or set a future date for sending. If you selected Immediate sending, the survey will be sent as soon as you click Send Now.

Setting up a post-event survey on Eventzilla is a simple yet effective way to gather valuable feedback from your attendees. Customize your survey to gain insights that will help you improve future events and enhance the attendee experience. By sending surveys after your events, you can gather actionable feedback and make informed decisions for your next event.

For further assistance or if you have any questions, please contact our support team at help@eventzilla.net.