How to Automatically Redirect Ticket Purchasers to Your Website?

After an attendee purchases a ticket, you might want to direct them back to your main website, a blog page, or a thank-you page. This can be helpful for branding, providing additional event information, or encouraging further engagement with your content.

We make it easy to set up a redirect after a successful ticket purchase. Follow the steps below to enable this feature.


Why Set Up a Redirect After Ticket Purchase?

Redirecting attendees after purchase can help you:

  • Reinforce brand consistency by bringing users back to your website.
  • Guide users to specific pages (e.g., a thank-you message, a blog post, or sponsor content).
  • Provide additional event instructions, parking info, or downloadable materials.
  • Encourage users to sign up for newsletters or follow your social media.

Steps to Enable Redirect After Ticket Purchase

Here’s how to set up a custom redirect link for your event:

Access the Event Setup

Log into your Eventzilla Organizer account.

Navigate to the Event set up

Go to Registration Settings

In the left-hand menu, click on Registration > Ticket/Registration under the registration section.

Enable the Redirect Option

Locate the setting labeled "Enable redirect to custom URL."

Toggle this setting ON.

Enter Your Redirect Link

In the provided field, enter the full URL where you want attendees to be redirected after completing their ticket purchase.

    • Example: https://www.yourwebsite.com/thank-you
    • You can use any valid webpage such as your homepage, event follow-up blog post, or thank-you page.

Note: Make sure to enter a complete and valid URL including https:// or http:// .

Step 5: Save Your Changes

Click Save to apply the changes.


What Happens Next?

Once this setting is enabled:

  • When an attendee completes a successful registration, they will automatically be redirected to the URL you’ve specified.
  • No additional steps are required from the buyer—this process is seamless.

Tips for a Better Redirect Experience

  • Ensure your redirect page loads quickly and is mobile-friendly.
  • Customize your thank-you page with a warm message and additional calls to action.
  • Track the performance of your redirect page with tools like Google Analytics.

✅ That’s It!

You’ve successfully set up a post-purchase redirect for your event. This simple step can significantly improve your attendees’ experience and help you drive more engagement on your website.

For any additional questions or concern please write to us at help@eventzilla.net

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