How to Send Email Announcements to Attendees

As your event approaches, it's important to communicate important details and updates with your registrants. With Eventzilla’s Email Notifications feature, you can easily send personalized emails to your attendees. You also have the flexibility to send messages to specific groups based on ticket types or event dates. Here’s how you can do it:

Accessing the email notifications feature

1. Go the respective event and access the Engagement > click on Email Notifications.
2. Once you're in the Email Notifications section, click on "Compose New Email" to begin crafting your email announcement.

Composing your email

In this section, you’ll write the message that will be sent to your attendees.

Notification title: This is the internal title for your email notification. It helps you identify the email later.

Email subject: Provide a subject line for your email. This is what your recipients will see in their inbox.

Content type: Choose how you want your email to appear:

• HTML/Text: This allows you to format your email with rich text (bold, italics, etc.).
• Text only: This will send a plain text email with no formatting.

Email body: Enter the content of your email. You can use the text editor to format your message, add bullet points, and make the content more engaging.

Adding attachments

You can include files in your email to share additional resources or important documents with your attendees.

• Supported Formats: Attach files in PDF, JPG, PNG, and DOC formats.
• File Size Limit: Each attachment must not exceed 2MB.

Selecting recipients

Eventzilla allows you to target specific groups of people to send your email.

Recipient type: Choose whether you want to send your email to:

• Ticket buyer: This option will send the email to the person who purchased the ticket.
• Attendee: This option will send the email to the person attending the event (this may differ if a ticket buyer isn’t the same person as the attendee).

Finalizing your email

Before hitting "send," make sure everything is set up correctly.

• Save draft : If you need to come back and make changes to the email later, save it as a draft.
• Send test email: Send a test version of the email to yourself or a colleague to see how it looks before sending it to your attendees.
• Save and schedule/send now: Once you’re satisfied with your email, click Save and schedule if you want to send it later, or Send now to send it immediately.

Manage email notifications

Navigate to the Email Notifications Section

Once you're in the email notifications section, you will see a list of all emails sent to your attendees. Each email will be accompanied by options to manage them. Here's how you can manage these notifications:

Edit an email notification

Click on the gear icon next to the email you wish to modify.

Make the necessary changes to the email content, such as updating text, adding new information, or adjusting the formatting. After editing, you can choose to resend the updated email to attendees, ensuring they receive the most current information.

Delete an email notification

If you no longer need a particular email notification, you can easily remove it from the records.

To delete, click on the gear icon next to the email notification you want to remove.

Select Delete from the dropdown menu. Once deleted, the email will be removed from the records and will no longer be available for future use.

By following these steps, you can ensure your event attendees receive timely, relevant updates. Eventzilla's email notification feature is designed to keep your communication clear and efficient, helping your event run smoothly. Whether you need to send last-minute updates, reminders, or detailed instructions, this tool has got you covered.

For any additional questions, please send an email to help@eventzilla.net