How to release tickets for wait-listed attendees?
Related article: Setting up the waiting list.
When tickets are available for a sold-out event, you can release them for wait-listed attendees.
1. Click on Event tittle > Select 'Manage Approval/Waitlist'
2. This page will list all the wait-listed attendees by date and the order in which they registered. (Top to bottom)
3. Click on Release Ticket.
4. The waiting list confirmation email will be sent to the wait-listed attendee with a link to complete the registration.
5. The wait-listed attendee has to complete the registration within the time limit set by you. The registration will not be available after the time limit expires.
You(event organizer) can choose to release this ticket to the same attendee or other wait-listed attendees manually following the above-mentioned steps.
Please contact firstname.lastname@example.org if you have any additional questions.