Common PayPal errors during event registration

This article will guide attendees through understanding and resolving common PayPal errors during registration.

If you encounter issues while registering for an event using PayPal, you may see one of the following error messages. Here’s what they mean and what actions you should take:


Error 1: PayPal account temporarily restricted

Error Message

This PayPal account has been temporarily restricted by PayPal and is currently unable to accept payments. Please notify the event organizer and try again later.


What to Do:

  1. Contact the Event Organizer: Notify them about the issue. How to contact the Organizer Click here
  2. Try Again Later: Once the organizer resolves the restriction with PayPal, you can try registering again.

Error 2: Transaction terminated or unexpected error


Error Message:

Sorry! Your transaction was terminated or an unexpected error occurred.


What to Do:

  1. Retry the Registration: Many times, simply retrying the registration process can resolve the issue.
  2. Check Your Payment Method: Ensure your card has sufficient funds and is working correctly.
  3. Check Network Connection: Make sure you have a stable internet connection before attempting the registration again.


In any case, We required the exact error message or the screenshot of the error message received on PayPal's website to effectively support you with the resolution. 


Please contact our support team for further assistance help@eventzilla.net

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