How to restrict access to your event hub?

Eventzilla provides flexible options to control who can access your Event hub, allowing you to manage and restrict access based on attendee registration and ticket types. This feature is particularly useful for ensuring that only registered attendees or specific ticket holders can access exclusive content, such as session streams, recordings, or event resources.


Here’s how you can set up access restrictions for your Event hub.

When creating your Event Hub, you’ll have the option to configure access restrictions directly within the hub settings. The access control is divided into two primary categories:


Restrict access based on event or session registrations

You can manage access to the Event hub or specific sessions based on whether the attendees have completed event or session registrations. The two options available are:

Registered attendees only

  • With this setting, only attendees who have registered for your event can access the Event Hub.
  • Validation process: To ensure access, attendees must validate their registered email address. Once validated, they will be able to proceed to the Event hub's lobby page, where they can explore sessions and resources.
  • This option is ideal for events where you want to limit access exclusively to those who have officially signed up.


Everyone (limited access)

  • This option allows anyone to view the Event Hub lobby page without requiring registration validation.
  • However, attendees will still need to validate their registration before they can access individual sessions or other gated content.
  • This setting is useful if you want to provide a general overview of the event or lobby information to all visitors, but still maintain control over session participation.


Control access by ticket or registration type

You can further refine access control by limiting it to specific ticket or registration types. This feature allows you to create exclusive experiences for attendees based on the ticket category they purchased.

How to set up ticket-based access?

  • Toggle the option: In your Event hub settings, toggle the option for "Access is restricted to" to enable this feature.
  • Select ticket categories: Choose the specific ticket categories that you want to grant access to the Event hub. Only attendees with the selected ticket types will be able to access the Event hub or specific event sessions.
  • Fee calculation: The Event hub fee will be calculated based on the ticket types selected, ensuring that only the applicable attendees contribute to the cost of accessing the hub.


Benefits of access restrictions

  • Exclusive access: You can limit Event Hub content to only those attendees who have paid for specific tickets or registered for the event, ensuring exclusive content is protected.
  • Controlled experience: By restricting access, you can create tiered experiences, offering different levels of content or sessions to attendees based on their ticket type.
  • Easy management: All restrictions can be easily set up and adjusted giving you full control over the attendee experience.


By using these access control features, you can ensure that your Event Hub is both secure and personalized, providing the right content to the right audience.

For more detailed guidance on setting up your Event hub, feel free to contact our support team at help@eventzilla.net.

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